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Miles Wealth

Privacy Policy

A Legal Disclaimer

Miles Wealth by Miles Financial Services Private Limited

Miles Financial Services Private Limited (“Miles Wealth,” “we,” “our,” or “us”) operates the domain mileswealth.in and the Miles Wealth investment platform (“Platform”). We are committed to protecting your privacy and handling personal information responsibly and securely.
 

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our Platform, including individual investment services and employer-supported programs such as Salary SIP.

Privacy Policy

1. INFORMATION WE COLLECT
1.1 Personal Information

We may collect personal information provided directly by you, including:

  • Name

  • Email address

  • Phone number

  • PAN

  • Aadhaar or other identification information

  • Date of birth

  • Address

  • KYC details

  • Signature and verification records

  • Employment details where applicable.

Such information may be required to comply with regulatory obligations including KYC and AML requirements.
 

1.2 Financial and Investment Information

To facilitate investments and suitability assessments, we may collect:

  • Bank account details

  • Income range and financial profile

  • Investment preferences and risk tolerance

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1.3 Payroll and Employment Information (Salary SIP Users)

If you enroll in Salary SIP, we may collect and process limited payroll-related information, including:

  • Employer name and employment status

  • Salary or contribution eligibility data

  • Payroll-linked investment limits

  • Employer contribution eligibility

This information may be received directly from employer systems, payroll integrations, or data provided during onboarding.


1.4 Usage and Technical Information

We automatically collect certain data when you use the Platform:

  • Device type and browser information

  • IP address and approximate geo-location

  • Platform usage patterns

  • Cookies and session identifiers

This helps us improve performance, detect fraud, and enhance user experience.


1.5 Third-Party Verification Data

We may receive information from third-party partners such as:

  • KRA systems for KYC verification

  • AMCs and registrar platforms

  • Regulatory databases or compliance providers
     

2. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Facilitate mutual fund transactions

  • Provide personalized portfolio recommendations

  • Enable Salary SIP payroll-linked investing

  • Verify identity, employment status, and eligibility

  • Process employer-supported contributions

  • Communicate service updates and important notices

  • Prevent fraud and maintain platform security

  • Meet legal, regulatory, and audit obligations

  • Improve product design and analytics

  • Marketing communications are sent only in accordance with your communication preferences.
     

3. INFORMATION SHARING AND DISCLOSURE

We do not sell personal data. We may share information only where necessary with:


​3.1 Asset Management Companies (AMCs)

  • To execute investment transactions and maintain portfolio records.


​3.2 Employers and Payroll Partners (Salary SIP)

  • Where you participate in Salary SIP, limited information may be shared with:

  • Participating employers

  • Payroll processors

  • Authorized HR systems

Such sharing is strictly limited to eligibility checks, contribution processing, and program administration.

​3.3 Service Providers

  • We engage third-party vendors for:

  • Cloud hosting and storage

  • Payment processing

  • Customer support

  • Data analytics

  • KYC verification

These providers operate under confidentiality and data protection obligations.


3.4 Regulatory Authorities

  • We may disclose information when required by SEBI, AMFI, law enforcement agencies, courts, or other statutory authorities.


​3.5 Business Transfers

In case of merger, acquisition, or restructuring, user information may be transferred subject to continued protection under this Privacy Policy.
 

4. PAYROLL DATA CONSENT (SALARY SIP)

By enrolling in Salary SIP, you consent to:

  • Miles Wealth accessing payroll-linked data required for contribution calculations

  • Verification of active employment status with your employer

  • Processing employer contribution eligibility and investment limits

  • Payroll data is used solely for compliance, eligibility verification, and investment execution purposes.


5. EMPLOYMENT STATUS VERIFICATION

Salary SIP participation requires periodic employment verification.
If employment status cannot be confirmed or payroll linkage ends:

  • Access to Salary SIP features may be restricted

  • Employer contributions may cease

  • Certain data processing activities may be paused


6. DATA RETENTION

We retain personal and financial information:

  • For as long as required to provide services

  • To comply with regulatory record-keeping obligations

  • For fraud prevention and audit purposes

  • Data may be securely deleted or anonymized when no longer required.
     

7. SECURITY PRACTICES

We implement industry-standard safeguards including:

  • Encryption during transmission (SSL/TLS)

  • Role-based access control

  • Secure cloud infrastructure

  • Periodic security reviews and monitoring

While we strive to protect data, no system is completely immune to risk.


8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Maintain login sessions

  • Improve platform performance

  • Analyze product usage

You may manage cookie preferences via browser settings.


9. USER RIGHTS AND CHOICES

You may:

  • Request access to your personal data

  • Correct inaccurate information

  • Withdraw consent where applicable

  • Opt out of marketing communications

  • Certain data may be retained where required by law even after account closure.


10. CHILDREN’S PRIVACY

The Platform is not intended for individuals below the legal age to invest. We do not knowingly collect information from minors.
 

11. LIMITATION OF LIABILITY

While we implement strong security practices, Miles Wealth is not responsible for damages arising from:

  • Unauthorized third-party access

  • External system breaches

  • Employer or payroll system failures

  • Events beyond our reasonable control


12. POLICY UPDATES

We may update this Privacy Policy to reflect regulatory or operational changes. Continued use of the Platform constitutes acceptance of updated terms.


13. CONTACT US

Miles Financial Services Private Limited
WeWork Galaxy, Residency Road
Bengaluru – 560025, India
Email: support@mileswealth.in

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